FAQ

Shipping & Delivery

How quickly do you ship my order?

We dispatch all orders within 24 hours on business days after the purchase is completed.

Do you ship internationally?

Yes! We ship worldwide.

Delivery times and tracking availability may vary depending on the destination country’s postal service.

If your country is not listed at checkout, please contact us and we will gladly provide a custom shipping offer.

What shipping options do you offer?

Depending on your delivery country, we offer different shipping options. You can choose your preferred method during checkout.

How long does delivery take?

Estimated delivery times:

EU countries: 3–7 business days
Rest of the world: 7–14 business days

Please note: These are average delivery estimates. Delays may occur due to local postal traffic, customs, or public holidays.

Will I receive a tracking number?

Yes, we ship all parcels with tracking. You will receive a tracking link by email as soon as your order ships.

Note: Tracking functionality may vary depending on the destination country’s postal infrastructure.

What if my order doesn’t arrive?

If your order hasn’t arrived within the estimated timeframe, please wait a few extra business days. Then, if you still haven’t received it:

After 15 business days within European Union, or
after 25 business days for international orders,

please contact us – we will be happy to assist you and resolve the issue.

Need help or have questions about shipping?

Please feel free to contact us – we will be happy to assist you.


Shipping within Europe

Austria
  • Registered Priority Mail
    Includes online tracking.
    Delivered via destination country’s postal service.
    Recommended for added security and delivery updates.
    Price: from €7, depending on the weight of your order.
  • Courier Services (Express)
    Fastest shipping method with tracking.
    Recommended for urgent or high-value shipments.
    Price: from €13, depending on the weight of your order.
    Handled by trusted courier partners.
Belgium
  • Registered Priority Mail
    Includes online tracking.
    Delivered via destination country’s postal service.
    Recommended for added security and delivery updates.
    Price: from €7, depending on the weight of your order.
  • Courier Services (Express)
    Fastest shipping method with tracking.
    Recommended for urgent or high-value shipments.
    Price: from €13, depending on the weight of your order.
    Handled by trusted courier partners.
Czechia
  • Registered Priority Mail
    Includes online tracking.
    Delivered via destination country’s postal service.
    Recommended for added security and delivery updates.
    Price: from €7, depending on the weight of your order.
France
  • Registered Priority Mail
    Includes online tracking.
    Delivered via destination country’s postal service.
    Recommended for added security and delivery updates.
    Price: from €7, depending on the weight of your order.
  • Courier Services (Express)
    Fastest shipping method with tracking.
    Recommended for urgent or high-value shipments.
    Price: from €18, depending on the weight of your order.
    Handled by trusted courier partners.
Germany
  • Registered Priority Mail
    Includes online tracking.
    Delivered via destination country’s postal service.
    Recommended for added security and delivery updates.
    Price: from €7, depending on the weight of your order.
  • Courier Services (Express)
    Fastest shipping method with tracking.
    Recommended for urgent or high-value shipments.
    Price: from €12, depending on the weight of your order.
    Handled by trusted courier partners.
Italy
  • Registered Priority Mail
    Includes online tracking.
    Delivered via destination country’s postal service.
    Recommended for added security and delivery updates.
    Price: from €7, depending on the weight of your order.
  • Courier Services (Express)
    Fastest shipping method with tracking.
    Recommended for urgent or high-value shipments.
    Price: from €18, depending on the weight of your order.
    Handled by trusted courier partners.
Netherlands
  • Registered Priority Mail
    Includes online tracking.
    Delivered via destination country’s postal service.
    Recommended for added security and delivery updates.
    Price: from €7, depending on the weight of your order.
  • Courier Services (Express)
    Fastest shipping method with tracking.
    Recommended for urgent or high-value shipments.
    Price: from €13, depending on the weight of your order.
    Handled by trusted courier partners.
Poland
  • Registered Mail
    Includes online tracking.
    Delivered via Poczta Polska.
    Recommended for added security and delivery updates.
    Price: from €3, depending on the weight of your order.
  • Courier Services (Express)
    Fastest shipping method with tracking.
    Recommended for urgent or high-value shipments.
    Price: from €5, depending on the chosen courier.
    Handled by trusted courier partners.
Slovakia
  • Registered Priority Mail
    Includes online tracking.
    Delivered via destination country’s postal service.
    Recommended for added security and delivery updates.
    Price: from €7, depending on the weight of your order.
Spain
  • Registered Priority Mail
    Includes online tracking.
    Delivered via destination country’s postal service.
    Recommended for added security and delivery updates.
    Price: from €7, depending on the weight of your order.
  • Courier Services (Express)
    Fastest shipping method with tracking.
    Recommended for urgent or high-value shipments.
    Price: from €22, depending on the weight of your order.
    Handled by trusted courier partners.
Sweden
  • Registered Priority Mail
    Includes online tracking.
    Delivered via destination country’s postal service.
    Recommended for added security and delivery updates.
    Price: from €7, depending on the weight of your order.
  • Courier Services (Express)
    Fastest shipping method with tracking.
    Recommended for urgent or high-value shipments.
    Price: from €22, depending on the weight of your order.
    Handled by trusted courier partners.
Rest of Europe
  • Registered Priority Mail
    Includes online tracking.
    Delivered via destination country’s postal service.
    Recommended for added security and delivery updates.
    Price: from €7, depending on the weight of your order.


Shipping outside Europe

United States (temporarily suspended)
  • Registered Priority Mail
    Includes online tracking.
    Delivered via destination country’s postal service.
    Recommended for added security and delivery updates.
    Price: from €7, depending on the weight of your order.
Canada
  • Registered Priority Mail
    Includes online tracking.
    Delivered via destination country’s postal service.
    Recommended for added security and delivery updates.
    Price: from €7, depending on the weight of your order.
Asia
  • Registered Priority Mail
    Includes online tracking.
    Delivered via destination country’s postal service.
    Recommended for added security and delivery updates.
    Price: from €7, depending on the weight of your order.
Australia
  • Registered Priority Mail
    Includes online tracking.
    Delivered via destination country’s postal service.
    Recommended for added security and delivery updates.
    Price: from €7, depending on the weight of your order.
New Zealand
  • Registered Priority Mail
    Includes online tracking.
    Delivered via destination country’s postal service.
    Recommended for added security and delivery updates.
    Price: from €7, depending on the weight of your order.